Policy
We understand the fear of online scams and its impact on one’s virtual identity. To ensure you have better experience with us, we have taken some concrete steps. Third party fear is prominent when you shop online and share you information while doing so. We have protected our website with the advanced SSL security. This is the most advanced technology used by virtual drug stores to protect their customers’ information from being leaked to third party.
We are the one-stop-shop for Modafinil and other excellent medicines used in the management of men’s health, treatment of viral and bacterial infections. We ensure that you get the best of medicines at the best price. To make all these medicines accessible, we have been in collaboration with reputed drug manufacturing companies across the globe. We understand how important it is to get the high quality medications and thus we strive to fulfil the same with the help of our teams of young professionals.
Our customer care team is always on its toes to help you at every step of your journey with us. If you have any queries regarding the safety of your data (personal and professional information), you can connect with our customer care team and get your queries answered in the most genuine way. We will never hide anything from you. We are committed to maintain transparency through our operations and communication – telephonic as well as electronic.
When you visit our website and fill in your information which is needed for seamless purchasing. All the information put by the customer gets captured by SSL software. Nobody can access the information but selected authorities. Your information is kept safe with us. We recommend our customers to go through the privacy policy before doing business with us.
The shipping team at MedClick-UK.com is a bunch of enthusiastic and serious people who understand how logistics works worldwide. The team takes care of everything related to shipping including your queries and suggestions. We ship your medicines via express shipment. It takes about 7 to 10 business days to ship parcels across the globe. The time taken for shipment within the UK takes a couple of working days. We charge a minimal amount as shipping fees. In some cases, the shipping is done without any extra charges. We offer free shipment periodically. You can get to know more about it via visiting our website or talking to our customer care executives.
We have created this shipping policy to educate our customers regarding our shipping process. You are requested to go through the shipping policy first. If you get stuck at any step, you need to connect to the customer care team to get you queries resolved. Also, you can subscribe to our email notifications regarding shipping discounts and changes that we make periodically in our shipping regimen.
We protect your privacy through our shipping process too. The product is packaged carefully to ensure no information is exposed to third party or whoever going to handle the parcel. This shipping policy has been crafted by experts from the field of worldwide shipping. We are not accountable for making any changes in the shipping policy without any prior announcement.
We have the best quality medicines obtained from the most reputed pharmaceutical companies across the globe. All medications you see on the website are FDA approved. We have happy customers in the UK and all over the globe. However, in some unfortunate events, we get refund requests. Therefore, to make the process a lot easier for our customers, we have created this refund policy.
Our refund policy is customer-centric. All terms and conditions mentioned in the policy will help customers to acknowledge under which events they can claim for refund. Below are the events when a customer can ask for refund:
- If the parcel is torn or damaged.
- If you receive medicines post their expiry dates.
- If you receive wrong medications due to our mistake.
- If your parcel is delivered to wrong address due to our fault.
If you receive wrong products or damaged products, we want you to send its images of it. This is a part of a protocol that you need to follow in order to get your refund request processed faster. Also, we want you to ensure that you are submitting the accurate shipping address so that wrong address delivery mishap would not happen.
Our customer care team will process the request and either refund money or arrange a free of charge re-shipment for you. You can choose any of these options as per your convenience. Please note that delays due to natural calamities or due to current Covid-19 pandemic will not be eligible for putting refund requests.